FAQs
Got Questions?
Find answers to the most common questions about classes, memberships, and more.
Do I need an account to take class?
Yes. Our booking system requires each client to have their own account with a valid credit card on file. Each user must have a valid class credit or membership on their account prior to reserving a class.
How do I book?
Step 1: Create an account
Step 2: Choose a package or membership option
Step 3: Select your desired location to view our class schedule and reserve your spot
Remember, we have an 8-hour cancellation policy. Please cancel your reservations online if you can no longer attend.
Can I pay in cash?
Yes. We accept cash as payment for class packages or paid-in-full memberships. We cannot accept cash or check for monthly membership subscriptions. All accounts must have a valid credit card stored on file for incidental studio charges such as water, retail items, cancellation fees, etc.
Do you offer refunds?
All class packages and memberships are non-refundable.
What if I need help?
Reach out to us via email Hello@Coreology.com for assistance.
What should I bring?
We provide complimentary towel service. Water bottles are available for purchase.
For XFormer® classes you will need: Grip Socks (available for sale at the studio).
For TreadX® classes you will need: Running Shoes and Grip Socks
For coreCYCLE® classes you will need: SPD-compatible cycle shoes OR Running Shoes
Preview form — submissions are not sent. Please email hello@coreology.com for help.